Utilities Service
1 APPLICATION FOR WATER SERVICE CONNECTION
Service Information
| Office or Division: | WATERWORKS SYSTEM OFFICE | |||
| Classification: | COMPLEX | |||
| Type of Transaction: | G2C – GOVERNMENT TO CITIZEN | |||
| Who may avail: | ALL | |||
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
| Application Form | Municipal Waterworks System Office | |||
| Barangay Clearance | Barangay Treasurer | |||
| Residence Certificate | Municipal/Barangay Treasurer | |||
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| Fill-up all information needed and submit with corresponding requirements | 5 minutes | Applicant/Client | ||
| Inspect if there is available service line with enough water supply for the connection of water service | 30 minutes | Plumber | ||
| Approves or Disapproved application of water service connection | 5 minutes | Waterworks System Superintendent | ||
| Issue OR for payments | PHP 500.00 | 5 minutes | Revenue Collection Clerk | |
2 REPAIR AND MAINTENANCE OF WATER SERVICES
Service Information
| Office or Division: | WATERWORKS SYSTEM OFFICE | |||
| Classification: | COMPLEX | |||
| Type of Transaction: | G2C – GOVERNMENT TO CITIZEN | |||
| Who may avail: | ALL | |||
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
| Report/Request Form | Municipal Waterworks System Office | |||
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| Fill-up all information needed and submit with corresponding requirements | 5 minutes | Client | ||
| Received/record detailed request or complaint made | 5 minutes | Receiving Clerk | ||
| Record transmitted complaints or request from receiving clerk | 5 minutes | Waterworks System Superintendent | ||
| Site Inspection or Investigation and submit recommendation | 2 hours | Plumber | ||
| Issue Job Order to workers for prosecution of works if all requirements are complied | 5 minutes | Waterworks System Superintendent | ||
| Conduct actual repair work | 1 day | Plumber | ||